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FIND THE RIGHT ANSWERFrequently asked questions

We're here to set your mind at ease. If you don't see your question here, don't hesitate to contact us! Chat with us, give us a call, or send an email. We will be happy to help!

About Tours

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Free Spirit Walking Tour

Is Free Spirit Walking Tour operating all year around?
Free Spirit Walking Tour is one of our group tours. Please find its’ schedule below.

Zagreb:
11am tour every day except Dec 25 and Jan 1
5pm tour every day from May 1 until Oct 30

Zadar:
10am & 6pm – every day from May 1 until Oct 30

Dubrovnik:
10am & 6pm – every day from May 1 until Oct 30

Is there Free Spirit Walking Tour in other language than English?
Free Spirit Walking Tour is organized in English only, but we provide private tours in Spanish, German, French, Italian, Portuguese and Russian.

How many people will be on my tour?
Free Spirit Walking Tour doesn’t have the capacity limit and the groups might be bigger during the high season. Anyhow, we do split the group in two if there are more than 40 people.

How will we recognize the guide?
The guide will be waiting for you at the meeting point holding an orange umbrella.

How much should we tip the guide?
A tip is optional, and it is completely up to you whether you will tip and how much.

Can we book Free Spirit Walking Tour if we are group larger than 10 people?
Free Spirit Walking Tour is the tour aimed for individuals and small groups up to 9 people. If you want to join us for the city tour with the group of 10 people or bigger, we can provide the private tour for your group. The price depends on the number of people and the tour language.

Other Free Spirit city tours

We have a baby in the stroller with us. Is it possible to join the tour?
Group city tours in Zagreb, Zadar and Dubrovnik are easy to walk with the baby stroller. Regular Zagreb city tour starts with about 100 stairs, but the rest of the tour easy and mostly flat. Zadar and Dubrovnik tours don’t have stairs at all, and you can attend the tour with the baby stroller without any difficulties.

Is it possible to go for the tour in the wheelchair?
The routes of the group city tours in Zagreb, Zadar and Dubrovnik are quite challenging in the wheelchair. Anyhow, smaller, private tours can use different routes which makes it easy in the wheelchair as well. Our suggestion is to take a private tour.

I’ve booked for the tour for the wrong date? Can I reschedule it?
Yes, you can reschedule your spot. Feel free to contact us by chat, email or phone, and our agents will help you.

Is the pick-up included in the price?
Pick-up from your accommodation is included in the price of all the private city tours if accommodation is located centrally. If your accommodation is not in the walking distance, you can meet your guide at our standard meeting point.
A pick-up for the group tours in not possible.

I would like to have a private tour instead of a group one. Is it possible?
Yes, every group tour can be organized as a private one as well. Feel free to contact us and we will do our best to arrange the tour when it works the best for you, depending on our capacities and technical requirements.

Day Trips

Do you provide pick-up and is it included in the price?
Private day trips always include a pick-up.
Small group day trips usually include pick-ups from hotels located centrally. Unfortunately, we are not able to provide pick-ups from hostels and apartments due to technical difficulties, and you have to join us at the certain departure point.
Big group day trips do not include a pick-up, and they always start from one departure point.
If pick-up is possible, it’s always included in the price. Feel free to contact us with a certain booking if you want to check pick-up possibility for your day trip.

How much earlier should we get to the departure point?
Please meet us at departure point 5 minutes before departure.

Multi-day Tours

Do you provide custom made tours?
All of our multi-day trips are private and custom made. Feel free to check out Custom Tour page and let us know what type of vacation are you looking for.

Do multi-day tours include guidance?
We provide both, self-drive and guided tours. If you are interested in self-drive tours, you can meet our local guides at any location you are visiting. If you are interested in the guided tour, our driver-guide is with you from the beginning until the end of your trip.

How much luggage can we take with us?
Considering that all of our multi-day tours are custom made, we can provide a vehicle that meets all requirements regarding the number of travelers and bags, or even organize an extra vehicle for luggage only. A number of bags depends on the number of travelers and the type of vehicle.

Before you depart

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Weather in Croatia

What’s the weather like in Croatia?
Croatia enjoys a predominantly moderate climate, with four clearly marked seasons. Local climate differences are determined primarily by the diversity of the relief and proximity to the Adriatic Sea.

If you are wondering about what clothes to take – lightweights with rainwear for summer, and mediumweights for winter with heavier clothing for inland areas. You can check the expected weather conditions for the certain month at accuweather.com.

Do tours operate when raining?
All the tours and day trips operate regularly, no matter the weather.

Currency and payment information

Are Euros accepted in Croatia?
Euro is NOT the official currency in Croatia. The only currency you can pay with is Croatian Kuna (HRK).

What are possible ways of payment of the tours?
It depends on the tour you are willing to book.

Group city tours and day trips can be paid by in advance online by bank transfer, PayPal and credit card, or in cash in Croatian Kuna (HRK) to the guide at the spot if not stated differently. Some day trips have to be paid in advance due to limited capacity.

Private city tours and day trips, as well as multi-day trips, have to be paid by bank transfer, PayPal or credit card in advance. Private city tours and day trips should be paid at least 5 days before arrival, while multi-day trips require payment of 30% of the price at the time of booking, while the rest of the payment should be done at least a month before the arrival.

Is there a discount for children, students or seniors?
Group city tours tours are free of charge for children up to 7 years of age, while children up to 14 years of age have a 50% discount. All the other age groups pay the full price.
For shared day trips there is a 50% discount for children up to 12 years of age. All the other age groups pay the full price.

DIDN'T FIND THE ANSWER?Get in touch

Chat with us or give us a call during the working hours, or send us an email anytime you want, and our agents will get back to you shortly.
Mon - Fri
9am - 5pm
(GMT+2)
Address
Vlaška 78
10 000 Zagreb
Croatia
Call us
00385 91 55 67 247
Write us
info@freespirittours.eu
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